As a Crew Manager in West Yorkshire Fire and Rescue Service Control Room, Mark Thompson spends every day helping others during some of their worst moments. However, when he and his wife experienced a horrific tragedy themselves, he says turning to us for a helping hand was a huge benefit to both of them – and made him realise just how important it is to speak up and ask for support during difficult times. As today marks the start of International Control Room Week, read more about how we were ab