Use this article when a Nintendo Switch system won’t turn on, the screen stays black or off, or the system stays stuck in sleep mode.

Nintendo Switch Using & Troubleshooting Nintendo Switch Console Freezes, Locks Up, or Will Not Power Off Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Joy-Con cannot be charged using Nintendo Switch Lite. A Nintendo Switch or Nintendo Switch – OLED Model console or a compatible accessory, such as the Joy-Con Charging Grip (sold …

If the issue is not resolved using the troubleshooting steps above, the Nintendo Switch console will need to come in for repair. For your convenience, Nintendo provides a quick and easy-to …

Situation not resolved If the system cannot be powered off or if the POWER Button does not respond, the Nintendo Switch system will need to be repaired. Include your AC adapter for …

To do that, we ask that you first visit the troubleshooting section for Nintendo Switch and select the issue you are experiencing. At the end of troubleshooting you will be presented with the …

Check that you’re using the Nintendo Switch AC adapter and dock. Image of a Nintendo Switch AC Adapter (Model No. HAC-002). The adapter plug may look different depending on the …

Steps for when Joy-Con controllers are not recognized when physically connected to the Nintendo Switch console. The Joy-Con may work wirelessly in TV or tabletop mode, but the console …

Touch Screen Is Not Responding on Nintendo Switch Before you start You will need: Your Nintendo Switch console A soft, dry, clean cotton cloth Steps to help you when the screen on …

The information in this article can help you when the Nintendo Switch Pro Controller does not power on, cannot be charged, or the battery charge does not last very long.