Agentic automation refers to using intelligent agents and AI-driven, conversational or autonomous agents as the front-end for executing automated workflows. In Microsoft’s ecosystem, you can …

Integrate generative AI into automation workflows to generate content such as emails or enable interactive conversations that keep automations moving. Use end-to-end automations to give …

To help organizations assess their capabilities and determine how to strengthen them, Intelliflow offers this guide on the Maturity Model for IT Orchestration & Automation. It describes a tiered framework …

They need to increase process maturity and AI maturity in parallel so that, as agents become more capable, teams are ready to embed them into governed, end-to-end processes rather than bolting …

By the end of this guide, you will be equipped with practical recommendations to implement these automations and build a strong business case to demonstrate ROI.

GUI Process Automation (GPA) is a lightweight but general vision-based Robotic Process Automation (RPA), which enables fast and stable process replay with only a single demo.

Micro-automations are purpose-built AI capabilities designed to remove friction from work, orchestrate complex workflows, and create better starting points for human engagement.