Before you box up your unwanted presents and head to the shops, here’s what Australia’s consumer law says about asking for a ...

According to the Consumer Rights Act, stores only have to accept returns from the person who bought the item, and only if they’re faulty. That means they’re under no obligation to offer a return to ...

Don’t feel guilty. About half of us will end up returning something this holiday season. Just be tactful about it. If you’re ...