The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow cut its teeth in IT service management (ITSM) and IT ...

IT service management (ITSM) is simply how information technology (IT) teams manage all the processes and activities required to design, build, deliver, and support IT services—it encompasses the ...

ServiceNow Chief Financial Officer Gina Mastantuono gives insight into how the workflow vendor is thinking about its future customer base and growth prospects. ServiceNow CEO Bill McDermott recently ...

Kicking off Knowledge 2021, ServiceNow's annual user event, the digital workflow vendor made an announcement that it will be acquiring observability leader Lightstep, for an undisclosed sum. You can ...

Zoom Communications Inc. and ServiceNow have announced plans to integrate Zoom CX with ServiceNow's Customer Relationship Management (CRM) and IT Service Management (ITSM) systems as part of the ...

LONDON--(BUSINESS WIRE)--Silobreaker today announced a certified integration with ServiceNow ® IT Service Management (ITSM), designed to help threat intelligence teams respond more quickly and ...

Compare the features, pricing, pros and cons in our list of the best ITSM tools to decide which one is ideal for your business. Information technology service management software can be a lifesaver ...