ORLANDO, Fla.--(BUSINESS WIRE)--ENGAGE 2024--Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced the launch of the Verint Knowledge Automation Bot, a new addition to Verint’s ...

MIDDLETON, Massachusetts, Feb. 9, 2021 /PRNewswire/ -- Quadrant Knowledge Solutions announced today that it has named Radware (Nasdaq: RDWR) the 2020 technology leader in the SPARK Matrix analysis of ...

MINNEAPOLIS, Aug. 29, 2023 /PRNewswire/ -- Radware has been named the 2023 technology leader in Quadrant Knowledge Solutions' SPARK Matrix™ analysis of both the Bot management and DDoS mitigation ...

The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Bot Management platform vendors. hCaptcha, with its comprehensive technology and customer ...

ORLANDO, Fla. --- AI-powered bots are delivering numerous benefits for contact centers and their agents, Dan Bodner, chairman and CEO of Verint, told the audience at the opening general session of his ...

MIDDLETON, Massachusetts, Jan. 6, 2021 /PRNewswire/ -- Quadrant Knowledge Solutions announced today that it has named Cloudflare as a 2020 technology leader in the SPARK Matrix analysis of the global ...

Manchester, UK – 14 June 2021 – Netacea, a bot detection and mitigation specialist, unveiled today the world’s first bot management framework. The Business Logic Attack Definition Framework (BLADE) ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

Knowledge is power in the business world. It is the driving force behind innovation, growth and success. But knowledge is not something that can easily be bought or replaced—it must be carefully ...

With the Verint Knowledge Automation Bot, contact center agents no longer need to spend valuable time searching for the right answers to customer questions while the customer is on hold. Instead, the ...