I manage a small office network (around 10 computers) for a client of mine, and they decided to get a new phone system without realizing it was an IP system. It is a Cisco IP phone system. Previously ...

Survivable Remote Site Telephony (SRST) is a Cisco Unified Communications Manager (CUCM) call processing backup mechanism that allows Cisco IP phones to register to a Cisco router. A Cisco router in ...

Office phones have come a long way in a relatively short time. With the introduction of Internet Protocol phones, new features make those devices more akin to computers than simple phone systems.